Shipping
DOMESTIC DELIVERY:
Delivery is carried out by «NOVA POSHTA». Cost of domestic delivery is 2 euros and is automatically added at the checkout. The cost does not depend on the size of the order.
Once the order is shipped you will receive the tracking number automatically and status of delivery can always be tracked on "NOVA POSHTA" app or website. It usually takes 1-2 business days to arrive to your city.
If the order is not received at "NOVA POSHTA" department within 5 days after its arrival, it will be automatically returned to us. If you need more time to receive the order, please get in touch with us via email info@molodo.me
INTERNATIONAL DELIVERY:
Delivery is carried out by «NOVA POSHTA GLOBAL » and "UkrPoshta". Cost of international delivery is 15 euros and is automatically added at the checkout. The cost does not depend on the size of the order. Customer is responsible for any duty/import/taxes/customs/etc charges that may incur.
During the war in Ukraine, additional taxes for EU citizens are abolished.
Once the order is shipped you will receive the tracking number automatically and status of delivery can always be tracked on "NOVA POSHTA GLOBAL" app or website. It usually takes 6-10 business days to arrive to your city.
If you need have any questions regarding your order, please get in touch with us via email info@molodo.me
SHIPPING TERMS:
We strive to ship your order within 3-5 working days after that order was placed. MOLODO products are all handmade and are manufactured in a sustainable way - we do not store big stock of products and try to produce only as many items as will be sold. Thus, rarely but small delays can happen. Rest assured, our team is working hard to ship your order as soon as possible.
Customs Duties and Taxes
By placing an order, the Buyer acknowledges and agrees that any customs duties, import taxes, value-added taxes (VAT), goods and services taxes (GST), brokerage fees, customs clearance fees, handling fees, and any other governmental or carrier-imposed charges arising from the importation of the purchased goods into the destination country (collectively, the "Import Charges") shall be the sole responsibility of the Buyer.
Unless expressly stated otherwise in the product listing, checkout page, shipping method description, or order confirmation, all orders are shipped on a duties-and-taxes-unpaid basis, and Import Charges are not included in the purchase price or shipping charges paid to the Seller.
Where a product listing, shipping method, or checkout process explicitly states that duties and taxes are included in the purchase price or shipping cost (DDP – Delivered Duty Paid), the applicable Import Charges will be paid by the Seller on behalf of the Buyer to the extent specified in such offer.
The Buyer agrees to timely pay all applicable Import Charges required for customs clearance and delivery of the goods. Failure or refusal to pay such charges may result in delays, storage fees, return of the shipment, abandonment, destruction of the goods, or other actions taken by customs authorities or carriers.
To the fullest extent permitted by applicable law, if the Buyer refuses delivery, fails to pay Import Charges, or otherwise causes the shipment to be returned, abandoned, or destroyed, the Seller shall have no obligation to refund any amounts paid for the goods, shipping costs, customs charges, return shipping fees, storage fees, handling fees, or any other costs incurred in connection with the order.
The Seller shall not be liable for any delays, additional costs, penalties, confiscations, or other actions taken by customs authorities or governmental agencies in the destination country.